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1. Activating a Case ID
Before using many Case resources, you will need to activate your Case ID.
2. Administrative Aliases
Can I get an email address for my department or group?
3. Getting a Case email Account
How do I get a Case Email Account?
4. Name Change
How to change your Case email address.
5. What is my Case Network User Id?
Explanation of your Case Id and what it is used for.
6. Can I change my Case ID?
Once your Case ID has been created it cannot be changed. However, you can get an email alias.
7. Unable to Activate your Case Network ID?
A list of common reasons for failed activation of your Case network ID and email account.
8. How to change your email to use the first.last email address instead of the Case Id address
How to set up the first.last email address convention.
9. Helpful Links
A collection of useful links regarding your Case Id and email.
10. Request an Affiliate Account
How faculty/staff can request an affiliate account.

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