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1. Welcome to Case!
Things you should know as you join the Case community.
2. Using Web Pages
Well, if you're looking at this page on your computer screen and not as a printout in your hand... you're on the web!
3. Using E-mail
Email is short for Electronic Mail. Email is the part of our technology environment people use the most. To exchange information, messages and cookie recipes; Email is the method of choice!
4. Downloading files and programs.
A network and the Internet in general are great tools for sharing files, programs and documents.
5. Before you call
Here is a quick list of questions to answer for yourself which will make diagnosing and solving your problem easier!
6. How to get more help
Help is on the line. We give you different ways to get the help that you need.

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